Customer Testimonials
I arrived at the dealership without an appointment and my car was accepted unlike the dealership in Fontana
Great service, mechanic found the problem and was able to fix it. Video was very impressive.
I was very pleased with the service my car received last week. I was in and out in less than 2 hours. Jake answered all my questions and was very cordial.
We had a wonderful experience working with Diego Gonzalez. He was very helpful, patient, and knowledgeable throughout the entire process. Diego took the time to show us around and introduced us to several different vehicles so we could find the right fit for us. He never made us feel rushed or pressured and was always willing to answer our questions. We truly appreciated his professionalism, kindness, and excellent customer service. We highly recommend Diego to anyone looking for a great car buying experience.
Very kind and gave patient. Explained everything we needed to know about car and made sure we left satisfied
Very impressed with our experience at Mazda of Claremont. The whole process of purchasing was easy, fast and efficient. Staff was friendly and knowledgeable.
Loved my Mazda, but frustrated with the multiple issues my car has had since purchase. For a new car, I didn’t anticipate as many bugs to work through. Have to schedule another drop off for the same issues. Adrianna and Collin have been great, just frustrated with the issues. (Car wouldn’t start, had to be towed, waited for over two hours to be told it would need to stay overnight, telematics malfunctioning, sos beeping, window problems.
Anthony Garcia was very helpful throughout the process. He honored my request to make the purchase process as quick as possible without having to spend an entire afternoon sitting in their guest room. The only minor comment about my 2025 Mazda CX-30 CPO car is that the tire pressure on all four wheels was about 8-10 psi below the specifications as shown on the label affixed to the driver's side B pillar.
I had such a good experience purchasing a car from this dealership, specifically Colin helped me out the most. He was able to explain things so clearly and made me feel at ease during the whole process. I never felt pressured like I've felt at other dealerships and I always felt like I had options and they were willing to work with me till I found a vehicle that worked for me. I cannot recommend this dealership enough.
Mazda.of Claremont Service Department is very good, quick, and customer focused. Very helpful indeed!
We were able to walk right in without an appointment and be helped immediately! We left with the exact car we wanted and with excellent care from everyone involved. My kids even had a fun time checking out the cars in the showroom.
Great service department. Ruben figured out my navigation SD card issue. Thanks! Waiting area is very comfortable.
This dealership has always been reliable to my family and also reasonable in its prices and discounts with the quality of service work put into our cars.
This dealership is very patient willing to negotiate and welcoming to my family and I.
Allowed us to wait in lobby. Explained the exact wait time and stuck to it.
I had a great experience purchasing my first car from a dealership here. There weren't any tricks or surprises. The process was straightforward and simple. Specifically, Kash was super helpful, communicative, and friendly.
The staff is efficient and competent. That’s exactly what I expect from a service center. They addressed my concerns promptly and made the process smooth and stress-free.
We arrived and we were greeted promptly from Jessica as soon as we arrived on the lot. She was very professional and courteous. Management was very helpful. I would recommend Mazda of Claremont to my friends and family.
They were friendly and efficient. Provided updates a long the way and communicated with me updates
Adriana was very helpful in keeping us up to date on the status of our vehicle repair. I want to give a special shout out to service manager Roy Wells for facilitating a deep discount on our cylinder head replacement. It was out of warranty, but shouldn't have failed at 70,000 miles. Roy communicated with Mazda corporate and was great to work with.
Friendliest and most honest staff from the service department to parts to the sales department. I highly recommend Mazda Of Claremont for all of your vehicle needs 👍
I was very happy with my service. Receptionist was very helpful, and I was in and out very quickly. Mechanic was very thorough and sent a video
The personnel is very knowkedable and extremely courteous, I am very satisfied with their performance, strongly recommend to my family and friends. Gaspar M Diaz
I brought my 110k+ mileage Mazda3 in for serious repairs to extend its lifetime. Even though I didn't originally purchase my car here, I had a great service experience. Adriana and everyone in service department were very accommodating, and patiently answered all my numerous questions, and worked with me to find a service package that met my standards and expectations.
The service rep Adriana and Manager Roy were excellent in addressing my vehicles recurring hybrid system malfunction. Even though it took 3 weeks on this occasion to fix, I am thankful for them addressing the recurring issues with my vehicle hopefully for the last time.
They listened to my needs and responded well. We worked together to make a deal.
Colin was so friendly and helpful! He understood my needs and concerns and did everything possible to accommodate me! Best experience ever buying a car!!
Adrianna is very helpful and professional! She provides get service and always responds quickly and promptly.
Ms Adriana is very helpful and respectful i love working with her because sh is very informative..
Adriana provided a great experience and answered all of my questions. She quoted me the correct time and was very helpful
My experience with Mazda is always smooth! I come here for all of my services.
Loved the service.. LLove the video where the let you know what’ s going on. customer service Adriana Zermeno is terrific, she listen to my concerns. Fantastic
They are all very nice, but Jake Trujillo was particularly pretty awesome. I was originally quoted $165 to change my passenger headlight bulb, but it only ended up being $135. I haven't checked on my car in a minute and she's old, so I knew there would be other things that needed work; I appreciated the specificity in what the problems were, how they would be solved, and the cost breakdown for it all. I can't tell you how many times I've gotten my car serviced, but this is the first time there was a video of the ... Read More DealerRater - Jul 11, 2026
Great service! I’m always happy with the staff and service at Claremont Toyota. Thank you!
Colin San is a credit to the dealership. He worked with me to finalize the sale made the whole experience very relaxed. Finance manager was efficient and made sure I understood the contract that I was signing. A very good experience all round
The service staff is always helpful and quick w/ responses and solutions. Their expediency and transparency is truly appreciated.
The dealer didn't give me enough time to read the contract. The email sent with the contract link has expire but I could not request to send it again because the email would give an error message.
Great communication with honest and genuine work to ensure a good experience and purchase. Diego was in particular extremely helpful and kind and made sure I never felt rushed, uncertain, or left in the dark about the process from looking at the car to buying.
My car was leaking a lot of oil and took it in. My car was under torque when I had an oil change done at this dealer. I had taken my car in for driver seat being broken and it was inspected less than a month from me noticing the leak. I was only offered to do an oil change and still pay out of pocket for their mistake. I did not agree and will not come back to this location.
Ruben in the service department was great to work with, set up a loaner vehicle for me while work was being done and explained anything I had questions about.
Adriana was very helpful. She handled everything in a timely and very professional manner. Everything was very easy from drop off to pick up.
The most cordial and friendly service of any car dealership that I have ever experienced in my life
I had a great experience! Jake was extremely helpful and made everything very easy during the entire process start to finish! I wish I could give him 5 stars but he isn't in the websites system.
Amazing service and above and beyond everything was communicated clearly and I really appreciate that
⭐⭐⭐⭐⭐
I had an outstanding experience with Mazda of Claremont, especially with Service Manager Roy Wells and Service Advisor Adriana Zermeno.
I brought my 2019 Mazda CX-5 in for a second opinion after experiencing ongoing parking brake and warning light issues. From the moment I arrived, Adriana was professional, patient, and genuinely cared about helping me understand what was happening with my vehicle.
The Mazda technicians performed a thorough inspection, provided a detailed video, showed me the diagnostic results, explained everything in person, and answered all of my questions. Unlike my previous experience at another repair shop, Mazda was transparent and willing ... Read More DealerRater - Jun 21, 2026
I purchased my new car thru my credit union and Claremont dealership. Very happy with my new car and smooth service with the dealership and schools first auto land service.
Did a great job as promised. Clean and modern facility. Close to home which is nice
Staff is all very helpful and knowledgeable. It is easy to make an appointment. The facilities and waiting area are very clean and comfortable.
Mazda of Claremont goes out of their way to serve their customers. Especially Jake, who was extremely helpful and made things work out smoothly on a busy day.
This is my 4th complimentary service that i purchase from Mazda claremont. Mr Roy(Manager) hands down is the best and very accommodating and i feel comfortable doing business with him, but the service itself is horrible. I’m not sure how you guys check the technician whether the service was done or not, and/or if they did it the right way. I’m nit here to complain but my first visit, they only rotate the right side of my wheel despite sending me a video, and the same thing on my recent service, it says on the paper ... Read More DealerRater - Jun 18, 2026
Excellent service, everyone was very friendly. I would recommend this Mazda to anyone in need of service.
Excellent customer service! We are very pleased customers! Both sales and financial representatives were very professional. Colin our sales person was very attentive to our needs. What we loved the most about Colin is that he focused on what we wanted and he was not pushy wich made our purchase transition very pleasant! Our financial representative was also attentive and very helpful! We appreciate Mazda of Claremont for their friendly, efficient and professional customer service!
Everyone was very helpful. Our salesperson Collin was exceptionally knowledgeable about the process and vehicle. He is truely a gem in the automotive sales. He was extremely personable and patient to take his time to answer all of our questions.
customer serviced was great and everything was broken down and explained Jake was excellent breath of fresh air Roy was a silver lining on the cloud They are an asset to the Mazda of Claremont service dept
Top notch service writer Adriana Zermeno crystal clear on the recommendations technician on video for my vehicle inspection was great so glad I came to Claremont Mazda, the Mazda west of hear can learn a lot from her will be back soon
Great customer service. Professional and on time. Been coming here for about 2 years now.
Very understanding and helpful for financing information. Vivian was very nice and had a very positive energy. Riza had all my questions answered perfectly.
I recently purchased a vehicle from Mazda of Claremont, and the experience was outstanding from start to finish. The staff was knowledgeable, professional, and genuinely cared about helping me find the right vehicle without any pressure. A huge thank you to Kash, who went above and beyond throughout the entire process. He was patient, transparent, and always available to answer my questions. He made sure I understood all of my options and worked hard to get me the best deal possible. His communication was excellent, and he made the entire experience smooth and stress-free.
It's rare to find someone ... Read More DealerRater - Jun 6, 2026
I recently bought my 2025 Mazda 3 from the HB location and I was due for my first free oil change. It was a Hassle seeing which Mazda would take my car besides HB since I live in the IE, it doesn't make sense for me to drive all the way to HB for an oil change I'd waste so much time and Gas. You would think Mazda in general would want to make the customer satisfied and help out in any way they could well that wasn't the case with HB. Although, I wanted to give a great ... Read More Yelp - Jun 4, 2026
Service was completed quick and efficient. Customer service was great. Car was ready in 2 hours.
My husband and I had a top-notch experience here, and we couldn't recommend this dealership more.
We had a beloved Nissan Cube for over 15 years that finally needed to be replaced, and neither of us had ever purchased a vehicle through a dealership before. We shopped at more than a dozen dealerships in the area, representing several different car brands, and were often met with unenthusiastic or unfriendly salespeople who clearly didn't seem interested in earning our business.
That was not the case here.
Diego was our salesperson, and he was fantastic. He let us test drive several ... Read More Google - May 31, 2026
I came here to get my car checked out since I noticed some issues while driving it. From the moment I came in, Adriana from the service department was very attentive and answered all of my questions. She showed genuine interest in getting to the bottom of the issues and in making me feel welcome and comfortable. I was able to get a clear understanding of where the issue lied, from its origin to its current status, and what the appropriate course of action would be. I’m very grateful for the customer service I received and I would definitely ... Read More Google - May 31, 2026
I'm not really into cars, but luckily my dad is and he did extensive research to help me decide upon my next car, a Mazda CX-30. Our sales rep Colin was great--very knowledgeable about the car and super helpful as well!
Disregard previous review. Financing added service items that were specifically declined. Review those documents carefully
Had the best car buying experience I could ask for. Everything was really calm and didn’t feel rushed at all. Geo helped me with the buying process and was very professional and personable. I am now a proud owner of a Mazda CX-30.
Ftiendly staff, clean environment, and the sales team is very knowledgeable on the vehicles they have. Excellent team and they made my purchase of the Mazda3 Hatchback go very smoothly. Thank you Oz for the incredible service.
The Mazda of Claremont staff were so helpful and kind during our car buying experience. We never felt pressured or hassled. They answered all our questions and were incredibly knowledgeable about the car! We felt totally supported and would absolutely come back for their awesome customer service and impressive stock of cars! Thank you for all your help! We love our new car!
The experience was nice and easy
Very clean and organized appearance to begin with and then you get treated in a very friendly manner. It made my wife and I feel welcomed and very much at ease. Staff is very, very friendly and knowledgeable.
Best experience ever. Having your car on the shop is never fun but they made it as smooth as possible. My car was done very fast and they helped me with everything.
My experience was great. Would definitely go back to this dealership. . The staff is very nice and understanding.
Friendly.
Always get the best service !
Adriana was an incredible service associate. She took time to listen to my concerns and addressed each and every one to complete satisfaction. Mechanic Alejandro provided excellent service as well. He wanted to meet me after the service to ensure I understood some of the items he resolved. My car was washed and looked amazing. This has been by far the best experience I’ve had in 5 years. Thank you!!!!!
We just recently purchased a 2026 CX70 that was part of car exchange with another dealer. MOC is where we picked up the car. Amir and Andy did such a great job of explaining the entire transaction and later showing us all the bells and whistles (there are plenty) and answered all of our questions. The car was ready to go and immaculate! Thanks for making this a smooth and eventless transaction.
very persistent in making a sale and trying to find the best price for me.
Had a great experience at Claremont Mazda. Anthony was amazing throughout the entire sales process. He was friendly, courteous, knowledgeable, and never made us feel pressured at any point. The desk manager and finance manager were also a pleasure to work with and genuinely seemed to care about customer satisfaction rather than just making a sale. Overall, the entire process was smooth and professional. Highly recommended.
Professional, courteous, and in detail answer all my questions first time experienced buying theMazda brand at this point no regrets
Great customer service. Anthony guided me through the whole process of trading in my old car and acquiring a certified pre-owned CX-5. He was also upfront and honest in letting me know what to watch out for in terms of maintenance for my family’s new car.
Amazing service, always attentive and listen to my concerns and accommodate for services provided and my availability to get them. Will keep on coming here.
Simple, non pressure experience that resulted in getting the car I wanted in a reasonable amount of time spent at the dealership.
Was able to help me with the Navigation System and how to set it up, took care of everything my Mazda CX5 Turbo needed! Only draw back, I had an appointment and I was still there over 4 hours.
Excellent experience. Service was speedy and thorough. My adviser, Jake, was outstanding as well as being very pleasant and courteous. Will keep coming here.
Great costumer service. Was treated really well. Went to Honda and Toyota and had a horrible experience was happy how you guys treat you customers
This location had the exact car I wanted. Geo and the team worked with us to give us a great deal. Everyone was friendly and made us feel at home.
The process was rather smooth. No hassle. They were courteous and friendly.
Bought a mazda yesterday for my daughter. Sales representative, Colin was very friendly and knowledgeable. Appreciate his professionalism.
Very professional service—friendly, and efficient. They had my car back in a couple of hours, as promised
Had a good experience at Claremont Mazda ,even bought a car .
The service department was great, and Jake made the experience even better. He was friendly, explained everything in detail, and never made me feel pressured. Really appreciate his honest and easygoing approach.
I can not say enough about my sales rep. Colin San. He bent over backwards to make me happy in my new car. He was very knowledgeable.
His knowledge of Mazda products was exceptional. I told him what I wanted and he went out of his way to find the exact make,model and color that I wanted. (And it wasn't easy) However he made sure I drove off with the exact car I wanted. "And I Love it"!! Colin's customer service skills are Awesome. He is a true asset to your team. The rest of ... Read More Google - Apr 28, 2026
Best car purchase experience I’ve ever had. Thank you Jack for all of your help.
Easy and very convenient. They’re very helpful and Im happy with my new car.
It was my first time there to get my car looked at (a brand new CX30). Everyone that I came in contact with was kind. Yay! 🙂