Customer Testimonials
It’s was good and the sales person was professional, all treatment was smooth. Thank you
Anthony Garcia did a great job with a friendly demeanor. He was able to get me in and out very quickly without spending the dreaded 2-3 hours in the F&I office. Anthony is a rock star.
Adriana was incredibly helpful! She explained everything that my vehicle needed and was very thorough in the next steps I needed to take.
Everyone was nice and kept me informed about the status of my vehicle. They also provided options that worked out.
Had some suspension work done on my Cx5 here. I didn’t have an appointment but the staff was great. Very friendly and communicative throughout. The new GM came over to greet me and check in. They gave me a loaner and even finished the work early.
Had some suspension work done on my Cx5 here. I didn’t have an appointment but the staff was great. Very friendly and communicative throughout. The new GM came over to greet me and check in. They gave me a loaner and even finished the work early.
Quick and easy, low pressure. They were able to get me the price I wanted and the deal got done in 3 hours.
I contacted this Mazda inquiring about a new CX-90 available on the lot. Jack was able to help me with all the details over the phone and also checked with the service dept for a quote on an additional upgrade. When I arrived on site, Jack had already had the car up front and ready. We took it for a test drive and loved it. Throughout the experience, Jack was very knowledgeable and answered any questions i had. Love my new Mazda!
I have never had such a hassle free, no stress car purchasing experience in my entire life. Anthony was an amazing Mazda representative to have worked with. Anthony is easy going , he placed no pressure on me and got me to the right price. I’ll be sending my friends to Mazda Claremont.
Good customer service! Love the video!! The convenience of having a dealership so close to home and also gives good service is a plus!
Everyone was friendly and inviting. They made the process easy for us. We had a smooth experience
Riza was great to work with and she couldn’t have made the process easier!
We purchased a new Mazda 3 Sedan here for my wife. Anthony helped us and he was the best. My wife is 79 and was very nervous about driving a new car she wasn't used to. Anthony was extremely patient, allowing her all the time she needed to get comfortable with this car during the test drive. He was warm and friendly and most important, he was not pushy. He treated my wife as if he was helping his mother through the experience. Thank you Anthony!.
The mechanic did not test my windshield wiper to see if it was working on auto, which it still is not working. All he had to do is pour a bottle of water on it to check it but he told me he could not test it.
Adrianna was a pleasure to work with. She was professional and friendly. When I had questions on what need to done, she looked up the records to explain what need to be done and what could wait. I look forward to working with Adrianna on my next servicing.
I came here for a recall, made an appointment a week ago, the person said everything is good to go for next week, when I came for my appointment and was waiting for my car, I get a text message saying we don't have your part and will take a day or so to get after I was already waiting an hour in the waiting room. So my day was a waste of time since it took a half hour to get there. Not happy at all, idk if i want to bring my car back here to get ... Read More Google - Nov 3, 2026
Jake was very friendly and helpful throughout the entire service experience. Mazda Claremont is fortunate to have him!
Provided excellent service and helped us find the best deal for the car we purchased. Would definitely come back again.
Very efficiently ran. I had an appointment for servicing and they attended me on time. It happened to be a very busy day, buy the maintenance took a reasonable time to complete.
Service department was great. Very knowledgeable and professional. I appreciated the clear and prompt communication about the status of my car and my options. Will be going here again for future needs.
Adriana, service advisor was very professional, courteous and pleasant. Waiting time for a scheduled oil/filter change was just reasonable, I like the Customer lounge that provided beverage with light snacks for waiting customers.
I would recommend 10 out of 10
Great Customer Service and great attention to destabilizing when explaining.any issues with out vehicle.
I had a great experience at the Claremont Mazda dealership! My salesperson, Jack, was fantastic and stayed with me throughout the entire process. At other dealerships I was passed along to several people which was confusing. I like how Claremont Mazda runs their customer continuity experience. I had planned to buy a Lexus the day I stopped by the Mazda dealership. After test driving and learning about the CX-50 hybrid (Jack was very knowledgeable) I changed my mind about the Lexus and bought the Mazda. I not only recommend the car but also highly recommend the Claremont Mazda dealership!
Jake was friendly, helpful and knowledgeable. I appreciated his suggestions and service. Good experience overall.
I had a great experience buying my car at this dealership. The staff (Anthony Garcia) was friendly and efficient. The fastest and smooth experience from beginning to end.
Adriana is always very helpful and knowledgeable about what needs to be to be done with my car. I feel very comfortable and confident that my car will be in great hands and care. This past visit I had a lot done and my car drives amazing. Adriana made that happen. I highly recommend Adriana to help with all your needs.
They always provide excellent customer service. Each visit is always pleasant and goes smoothly. Staff is helpful.
Adriana Zermeno was very helpful and friendly and accommodating. The experience was easy and I am extremely satisfied!
Very Disappointing Customer Service at Mazda of Claremont
I am extremely disappointed with my experience at Mazda of Claremont. A few months ago, I had a problem with the dealership and left a negative review based on my experience. Recently, I scheduled a service appointment for my car, but the Manager Mr ROY WELLS canceled my appointment and told me it was because I refused to remove my previous negative review.
I believe customers have the right to share honest feedback about their experiences. Instead of addressing my concerns and working to resolve the issue, I was left feeling that ... Read More DealerRater - Oct 23, 2026
Totally impressed by the service department professional presentation. Service rep was polite. Just a minor problem in that my name was mis-spelled on the service order as was my residential address incorrectly entered.
Mazda of Claremont provided exceptional customer service, provided a nice environment and had me out in a timely manner
Everyone listened to my needs and made every effort to assist me with my experience. I am so excited about the service. Thank you!
Very professional and made the purchasing process quick and easy. Great job team at Mazda of Claremont.
Very pleasant explains what's needed a bit expansive tire three hundred dollars for one
Mazda of Claremont has fantastic customer service. Ruben is great. He is very responsive and excellent at communicating! I highly recommend the service department for a seamless experience from drop off to pick up!
Great customer service, I was explained everything and they were very helpful and answered all of my questions.
Claremont Mazda is great from check in to out the door. In my 60 plus years of driving I’ve never experienced this kind of friendly full service at any other dealership, not Subaru, not Toyota, not Honda. Claremont Mazda is number one. Check them out for yourself.
Had a fantastic experience with the service department here. The team was super friendly, and they got my car serviced and back to me in no time. Fast, efficient, and stress-free. I will definitely be coming back!
The Team was great with working with my Son and Me. I live out of State and they went above and beyond to make this deal for us. We had an unfortunate situation that turned out ok.
As I was getting closer to finalizing my purchase, I got a bit nervous about feeling pressured to purchase any add ons or packages.
We had the pleasure of working with Riza for all the financial things. She instantly made us feel comfortable to ask any questions and she worked her magic to get all we can and make it within our budget! Riza made us feel confident on such a big decision and was transparent about all the details. She was a chaos coordinator but we loved every minute with her!
Special thanks to Colin for going above and ... Read More Google - Oct 13, 2026
This was my first time buying a pre-owned car, and it has been an incredibly stressful and frustrating experience. I bought a 2019 Honda HR-V from this dealership, and just 2.5 months later, the transmission broke down.
I went back to the dealership hoping they would help me resolve the issue, but they offered no assistance, simply saying that I had purchased the car “as-is.” I understand what an as-is sale means, but having a major mechanical failure so soon after purchasing the car has been extremely upsetting and financially stressful.
I then tried to trade in the car and purchase another ... Read More Google - Oct 11, 2026
This was my first visit for service. The process was simple. The work was completed in a timely manner.
I enjoyed how quick they were and how easy it was to test drive and purchase the cars available.
The people that work there are very friendly and knowledgeable. Their quick at their work and they wash my car which I think is very cool!!
This place is amazing. Non-pushy, knowledgeable, reasonable, super quick, and friendly. This is what car buying should be. I love how they take care of the parking lot cats. Shows you the type of people they are. Highly recommend them.
I can't recommend this dealership enough. Colin was so great to work with, he was friendly, knowledgeable, so quick, and direct. I didn't getting icky sales vibes from him or anyone we met. In fact, I liked everyone we dealt with from start to finish. I was waiting for the sleazy sales manager to come out at some point and make me cringe and want to crawl out of my skin and it never happened. The whole process from walking on the lot, looking at multiple cars, test driving and purchasing only took a couple of hours. I ... Read More Google - Oct 7, 2026
Everyone at the dealership was extremely kind, helpful, and accommodating. Adriana is very professional and thorough. She was very, making sure that I was aware of every step in the process. She even asked me to call her when I left my home so my car would be washed and ready as I arrived to pick it up.
Ruben was great , friendly , efficient and great communication. He helped me to figure out what was needed on my car .
I’m writing this review because of the terrible experience my mom has had with Claremont Mazda’s service department. Her car is constantly in the shop, and at this point it feels like the service department cannot properly fix the vehicle.
The quality of the work has been extremely disappointing. Even something as simple as putting the plastic liners back on correctly can’t seem to be done properly. It’s unacceptable to pay for service and have the car returned with parts not properly put back together.
The mechanics need to do a much better job. Based on ... Read More Google - Sep 30, 2026
colin was very understanding and took the time to make sure i was comfortable. his manager was great too!
I am Very pleased on the service they provided in my oil change and tire rotations
Rueben was great. The service dept not as great. The car was given back to me with the glove box emptied on the front. The car was supposed to be washed and it was not.
Great service. Video walkthrough of the vehicle is great. Great environment inside for waiting with drinks and snacks.
Everyone was nice and hospitable. Introduced themselves and asked if they could help in any way!
Purchased a 2025 CX-5 today from Mazda of Claremont. The new General Manager Shawn was very friendly and a pleasure to work with. Our sales representative Diego was also very friendly & helpful making this sales transaction smooth and painless. My only complaint would be that the car didn’t get an interior/exterior detail as promised. Other than that, very friendly and professional group of individuals.
Everything was good & proffesional
They are welcoming. Help with my need and my questions answered. And made me feel happy to the end with a new vehicle.
Always professional and the service is always speedy. Jake as well as my service tech have awesome customer service skills.. I will be back!
Good customer service help full and had a great experience whit my fist ever mazda thank you
I took my vehicle to this dealership to get a diagnostics. I paid $225. I will not be returning to this dealership. I was charged for the diagnostics. The point Inspection clarified that my brakes were looked at along with a long list of other items. On that list, the brakes were supposedly checked for wear/damage but not even 30 days later My brakes gave out on the freeway because Mazda failed to inform me of the brakes or service needed for my safety. I will not be returning to this Mazda dealership for service.
Brought my 2026 CX70 that I payed cash for to have my Driver's Sideview mirror fixed. It vibrates tremendously while driving on the highway. Not to mention I brought it in 3 times and unfortunately the problem was not rectified. I text Ruben with my concern and did not hear back from him with a resolution. Very dissatisfied!!!
Great selection
Every time I come to get my car serviced here they always deliver and I leave satisfied.
I am really happy with the cx90 but one thing I did notice was a big dent on the roof of the vehicle that was missed and not repaired before I picked up the car. Did not remember to check on the time of pick up and noticed it about two weeks after when I washing my vehicle. I am hoping they make it right
So sweet! Colin was super nice and so helpful to my family and I in helping us learn and see all the features Mazda has to offer!
They did a very thorough job. I didn't expect it to take 2 hours, but I was impressed that they sent me a video of the service. A friend told me her service visit usually take about 2 hours.
First time coming here for service with a Catalytic issue. Adriana was my case manager and she was wonderful. Understanding of my frustration and very easy to talk to. Thank you for your help.
Just happy with the help of the young sales person. It's inspiring how he introduced good things that car has to offer. Never went wrong.
Excellent experience and a great deal! Highly recommend this dealer!!
Anthony our salesperson you are the best. Thank you for making it happen! as a senior on a fixed income with your help I was able to drive out with my brand new dream car, again thank you for all your help! 😘
Thank you to Joseph and Semaj for helping me find my cx-3! They were both very helpful and considerate when it came to helping me find my dream car. 100/10 would recommend coming here first !
Convenient, Quick turn around, Accessibility, friendly and professional, informative, no hassle, cooperative, clean, location near freeway.
We brought our Mazda 6 for the first time to this dealership. Great service and what’s better, very informative. Thanks to the inspection done to our car we found out about some issues that later on will be covered for our warranty. Ruben made everything possible and smooth. We still have to bring our car back for a window replacement later on due to being on backorder but it will be free of charge. Thank you Ruben for your outstanding customer service!
My regular service was quick and thorough. The appointment was easy to schedule online, and convenient for my limited availability. Jake and the Mazda Service team were the epitome of courtesy!
Been with them for six years and have always had great service. Like the video showing what they have done, or if it needs extra work! No complaints!
Great customer service. Great experience. Just one of the reasons we have had 3 Mazda CX5’s since 2017.
They went above and beyond to assist me. From the service manager to the GM everyone was amazing.
Arrived for my appointment and was taken care of right away. Answered questions and let me know and estimated completion time.
The wait is too long to do the works on my car. They should have advice me that it would take that long otherwise I could go to other dealership.
Looking for my first electric vehicle was made a dream hassle free for me by Jessica and the team at Mazda Claremont . They went up and beyond to help me with everything ! I appreciated the care and support for me getting my vehicle on my own .
Ask for Riza Amiri !!! little to no credit history first time buyer she got us approved for a brand new 2026 Mazda it literally had 3 miles
Excellent experience working with Mazda of Claremont, and especially Jessica Renteria on the recent purchase of a pre-owned vehicle. From initial call through final purchase, the process was smooth, efficient and transparent. We really appreciated her attention to detail, clear communication and timely follow-ups. The dealership itself is immaculate and everyone we worked with was incredibly helpful and honest. A pleasure to work with the whole team.
Adrianna has been very helpful throughout the whole service process. I would recommend going to her when servicing your car there.
Mazda took care of us very well. The cars are great but the customer service is even better. I highly recommend.
Drove from Pasadenda to try this dealership for service and minor factory recall.
After going to two local dealers where I was told recall would take a full day, Claremont Mazda did the service and recall in about two hours service is amazing was less $ than other dealers! The facility is spotless waiting area is like a fine hotel lobby with comfortable workspaces for clients while waiting including coffee, tea, cold water and snacks! Jake my service advisor did a perfect job, quick and easy. We live in the Pasadena area so its a bit of a drive however well ... Read More DealerRater - Aug 30, 2026
After trying local dealers to service my Mazda and resolve minor recall from factory with no luck I decided to try Claremont Mazda.
Yes I know its a bit of a drive we live in the Pasadena area. The drive was well worth it. I was told by one dealer the recall would take a full day turns out at Mazda of Claremont it took about 30 min. The staff is very knowledgeable and professional. The facilities are spotless! Paid less than other dealers and spent less time. Thank you Jake excellent service rep. A bonus, spent some time in lovely ... Read More Google - Aug 29, 2026
I recently had the best car-buying experience in my life here. I was considering a particular Mazda as well as 2 other manufacturers. When I came to Mazda of Claremont to test drive the vehicle that I was interested in, Geovany was very helpful: He was polite and not pushy at all, knowledgeable about the vehicle’s features/specs (and when he did not know, he immediately looked it up for me), and patient with me during my test drive when I wanted to see what it felt like doing a U-turn, parallel parking, and backing up into a parking space ... Read More DealerRater - Aug 28, 2026
Great service. Adriana was super helpful and went the extra mile by charging my car for me!
Adriana was attentive and engaged with my car needs. She quickly got my car serviced and got me the part I needed the same day. I keep going back because Mazda of Claremont treats me well. Even if something goes awry, which tends to happen in life, they do their best to make it right.
Great car buying experience. No pressure sales during test drive. Received best deal compared to other dealerships.
⭐⭐⭐⭐⭐ My salesperson Diego was amazing and went above and beyond to get me into the car I wanted! I absolutely love my new Mazda. The entire Mazda team was incredible, helpful, and made the whole experience so easy. Highly recommend! ❤️🚗
⭐⭐⭐⭐⭐ My salesperson Diego was amazing and went above and beyond to get me into the car I wanted! I absolutely love my new Mazda. The entire Mazda team was incredible, helpful, and made the whole experience so easy. Highly recommend! ❤️🚗