Customer Testimonials
I had the bedt experience working with Kylon at Mazda of Claremont. From the very beginning he was honest and worked to get my business. Both Kylon, Charlie and Arash in finance provided an excellent experience. I would recommend Mazda of Claremont for an honest and professional experience. Thank you!
Awesome and convinient to drive. Use friendly for apps. The application helps me a lot to check the car
No nonsense dealer. Fast, no pressure sales department. Even easier paperwork, state of the art digital signing. Go see Emmanuel " Manny"
The whole team was very respectful, punctual, polite and extremely considerate. Addressed all of my concerns and provided updates throughout
I'm 74 years old and a Vietnam Veteran, .my experience with your team at Claremont MAZDA was uplifting, exhilarating and highly pleasing. Honestly that is an understatement.
My only choice is calaremont Mazda. Pretty good service and always nice customer service. Give video for car’s situation.
I can't say enough about this dealership. I was in a real bind when my Mazda's wheels and tires were stolen. This dealership from Charley the sales manager, to George in service handled everything quickly precisely and efficiently. I had my car back in use in no time at all. I can't express how deeply appreciative I am for Claremont of Mazda. Thank You!
I have no problems scheduling a time for servicing my car. Amy was always very helpful.
Clean, beautiful dealership. Questions were answered and the car is beautiful. No problems we're encounted.
If you want a no pressure honest salesman, go to Emmanuel at Mazda Claremont. After having walked out of 4 other Mazda dealerships, this one was by far the best experience. Definitely recommend 10/10.
Thank you for helping me! You guys were quick, efficient, kind and effective. Thank you!
Friendly staff, & would recommend friends a Mazda vehicle. Also this location was very nice as well.
Really got the best offer on my car. All procedures was done with perfect and professional service. Thanks Joseph and Riza for help and make me the best offer and deal. No hidden fees , all paperwork is clear The car is 2020 Ford Escape , feels like it is brand new car , interior and exterior in perfect condition Defiantly will recommend this dealership and Joseph to get a good car in best price
Really got the best offer on my car. All procedures was done with perfect and professional service. Thanks Joseph and Riza for help and make me the best offer and deal. No hidden fees , all paperwork is clear The car is 2020 Ford Escape , feels like it is brand new car , interior and exterior in perfect condition Defiantly will recommend this dealership and Joseph to get a good car in best price.
The management and service at Mazda of Claremont is excellent! I highly recommend coming here for service.
Great customer service. Positive attitude. Most dealers are pushy and aggressive, with Mazda I was able to take my time. They also answered all the questions I had. End of the day, I left with a purchase of a vehicle and was very satisfied.
Amazing , people are great, nice facilities , friendly, fast work, smilingly people, hospitality people, amazing and great over all.
I had a great experience at Mazda of Claremont. We were greeted with a warm and friendly atmosphere when we walked through the doors. Joseph and Charlie were accommodating and went out of their way to ensure that my car-buying experience was smooth and enjoyable. They were both knowledgeable, patient, and willing to answer my questions. They took the time to understand my needs and preferences, helping me find the perfect vehicle for my lifestyle. I highly recommend Mazda of Claremont to anyone looking for a new or used vehicle. Thank you !!!!
I give Amy in the service sept 10 stars. After trying to take my car elsewhere for my oil change I decided to try the new dealership. They took me as a walk-in and provided great service. In addition to needed service my car was having and issue with the radio, they took a look at it for me a discovered the problem. They went above and beyond to help me and I could be more grateful. I had gone to another Mazda dealership in the past and the service and atmosphere was not the same as Claremont, I will definitely ...
Could not have had a better car buying experience. Armando and the team of Mazda of Claremont genuinely listened, and took to heart, the exact requests of their customer, ultimately resulting in a sale wherein countless other dealers could not. Kudos to all of the staff here, I have never had such a seamless car purchasing experience.
After several hours of visiting dealers in other cities and not finding the model and color we wanted, we finally located one at Mazda of Claremont. We arrived just less than an hour before closing time, yet we couldn't have been made to feel more welcome. They could not have been more patient and accommodating throughout the transaction, taking as much time as it took to answer our questions whenever we didn't understand something. Although they probably had not anticipated having such a long day, they were never in a rush nor did they rush us when we ...
Charlie has been excellent and extremely responsive in my purchase. Bought the car online as I am out of state and he made it very fast and straight forward. After the new car was delivered I had additional questions and he was still there for me with great service. I would highly recommend Charlie when working Mazda of Claremont!
Joseph and Riza were fabulous. They answered all of our questions and clearly explained every option that we inquired about without any pressure. We originally came in to look at a pre-certified CX-5, but ended up buying a new 2024 CX-30. Would definitely recommend Mazda of Claremont and the Costco Auto Program to friends and family.
I had a fantastic experience buying through Mazda of Claremont. Julissa B. made the whole process enjoyable and painless from start to finish. Both Julissa and Riza were super patient, answered all my questions, and worked with me so I left with the car I wanted.
I love bringing my car here for service, it is fast and easy. Clean and well organized with plenty of space. I would recommend it to a friend!
I had a fantastic experience buying through Mazda of Claremont. Julissa B. made the whole process enjoyable and painless from start to finish. Both Julissa and Riza were super patient, answered all my questions, and worked with me so I left with the car I wanted.
Very low pressure sales tactics which is a huge plus! Julissa was fantastic and always found is what we needed.
They were very helpful and caring from the moment I arrived. They answered any questions I had reassuring me I got the best deal possible. I'm very happy with their customer service and attention to detail given. I'm so glad to have bought my vehicle at Mazda of Claremont. Special thanks to Anita in internet sales.
Everyone did a great job in helping me get a car. I appreciate it very much. I especially appreciate Arash in finance.
I was greeted with amazing service, I loved the whole experience and left satisfied and happy!
Awesome people, very educated and polite
The dealer there is so helpful and the whole experience is very smooth and respectful except the financing manager makes me sick. I will say that I like the dealer and general manager for my purchase. Give you guys 5 stars.
I always bring my Mazda Miata to this dealership to get it serviced. They do an awesome job every time. Their customer service is superb and highly recommended.
Amy was my service consultant. Amy is very professional always. My car was serviced in a timely fashion, and washed.
Great service! Got my car delivered fast and got explanation of everything on the spot.
Great Service
Customer service was great. Everything was explained in full detail and I was given a price for everything before I committed to it. There was 1 thing I did not like though. I asked them to instal android auto and apple carplay. I know in order for this to be done a lot of the interior needs to be taken off and put back together. After the installation I noticed that the light for P R N D do not come on anymore. So when I shift from one to the other I cannot tell which one it is on. Yes ...
Excellent and quick service, liked the alert letting me know car was ready to be picked up.
My daughter and I had an excellent experience purchasing her new car on 10/17/2023. Julissa and Riza were so knowledgeable, friendly and helpful! Once my daughter decided on the car she wanted, signing the paperwork was so efficient and easy.
What a great experience I've had all around. This is my 4th Mazda lease. Love the mazdas.
The staff was friendly and efficient while the waiting area was very clean i was able to get work done as i waited.
Kylon, Juliissa, and Anita at Mazda of Claremont was a bit easier to work with than other Mazda dealership. I have been shopping for a car for a while, in and outside of the Mazda brand. The team at Mazda of Claremont seemed the most patient with me.
Everyone was amazing Definitely recommend 10 out of 10. Love my new Mazda
Edwin had a great customer service and made process super easy .we would defiantly recommend Mazda in Claremont and Edwin .
Friendly and attentive employees. Salesperson answer all my questions and provide me with more understanding of the vehicle operations.
Very nice and clean location with great customer service. Mr. Roy provided a high quality service!!!
Very Impressed with the professionalism at this dealership, it made the car buying experience the best I've ever had.
Good service & with video feedback about the service done which is really good , service is on time
Friendly and helpful staff. Took care of my car as if it was my own!
Very helpful and courteous staff. The car buying experience was pleasant and hassle-free. Joseph was patient and thorough, explained the various aspects and answered questions.
Great Place and Friendly employees. Help me answer all the questions I had.
Great, fast, professional service. It's never fun to service your car, but they make it a pain free as possible.
I found a used Mazda 6 on the Mazda of Claremont website. Joseph Juarez contacted me, confirmed availability, and scheduled a test drive. Joseph was courteous and not pushy. He seemed knowledgeable about the car and answered all my questions. Mazda of Claremont sold the car at the out the door price that Joseph quoted. That might not sound like a big deal, but I've heard from several others that other dealers tried to force them to pay for useless add ons, and not honoring the price they were quoted. Overall, I have been happy with the car and with ...
Got just a basic oil change and tire rotation at their service center. Was able to make an appointment for same day, and I waited at the dealership for them to finish. It didn’t take too long, and I had a late afternoon appointment. They have free snacks and coffee in their waiting area. Cost-wise i was able to use a coupon and it came out to a fair price. It’s not BMW level customer service, but it was good and everything went smoothly. They even washed my car after. I also liked that they send you a ...
I purchased my most recent car at Mazda of Claremont. One of the things that I appreciated the most was the fact that there was no "high-pressure salesmanship." The salesman that helped us, Franciso, was open, honest, answered all of my questions, and was simply a pleasure to work with. As a result of that coupled with fact that they had the car that I wanted, everything went smoothly. I have to add, that the finance manager was also a nice gentleman. Overall, a good experience all around. I would recommend that you visit their location if you ...
Best experience and people from all the different dealerships we visited. Made the entire process so quick and simple. It was our first enjoyable experience with car buying and a beautiful dealership!
Excellent service. Friendly and knowledgeable advisors. Waiting area was clean, comfortable and had nice snacks.
Brought my car in for simple oil change and just wanted to give a huge thanks to Amy and the techs who helped me out the last hour they were open. Appreciate the quick service and welcoming.
The service was very good the car dealer is very clean beautiful the only problem I have was my tire pressure was low and I don't understand if they rotated my tires they didn't check the tire pressure because this morning when I got in my vehicle the tire pressure indicator came on that I need air in my tires very disappointing now I have to go by the gas station myself and put air in so I suggest to be a little more detailed and accurate about checking everything that you say you're checking and marking ...
Very good professionals, patient and understanding my needs. I am very happy!
Took my 2023 CX-5 in for prepaid oil change. Service advisor Amy was friendly and efficient. Being a new store, everything was neat and clean. The complimentary car wash was appreciated.
Great customer service. I am well-taken care of…everyone is friendly and very helpful. No complain I am a happy customer
Professional and timely service. Impressed with George and with the service technician's work and video.
I recently leased my first car here. I chose the Mazda MX-5 Miata and didn't regret it. I really loved this car. Joseph helped me with the lease. He patiently and friendly answered my questions and explained everything to me. I was really glad that he worked with me. In addition, the rest of the staff who were in this office were also friendly and congratulated me. I really recommend this place and Joseph. Thank you very much, Mazda of Claremont! I really appreciate your work!
Very smooth experience very professional and delivered car Finance was quick and painless No pressure
I always have excellent service at Mazda if Claremont. Their employees go out of their way to make the customer happy. I am very happy with Mazda of Claremont.
I have owned two Mazda SUV’s purchased from different dealers. Have used their service department and happy. Claremont Mazda opened close to where I live and have used their service twice. Have received excellent service at Claremont Mazda. Informed, pleasant service reps. Nice, clean waiting area and service completed when service rep said it would..like the place!
Amy in service was very helpful in making sure to meet our expectations. I highly recommend Mazda of Claremont!
George is amazing. He provided the best customer service I’ve ever received at any dealership. I appreciate his knowledge and I am thankful for the time he spent explaining everything to me.
After 15 years of having the same old Dodge, I needed a new car. My husband and I looked online and found the Mazda 3 2024. So beautiful!! Went to Claremont, met Andres and told him the car I wanted to drive. Such a nice ride! Went back to the office, did all the paperwork for financing. We were set on a number for my monthly payment, and after going back and forth with finance dept.we finally came to a agreement. The whole process was painless. Riza is the lady to know! She went above and beyond for us. The next day ...
The staff is very friendly, attentive and professional. They explained everything ahead of time and sent a very detailed video of my vehicle. This dealership/service center is by far the best one I have ever gone too. Happy to say they have a new loyal customer.
Great friendly staff! We worked with Arsen the fleet manager and Hernan Abreo from JRO Auto Broker who made the experience great. They had a large selection of Mazda’s and had the MX 5 model we wanted. The whole Process was easy and painless! No pressure and no haggling back and forth. We were able to get the car from start to driving off the lot in about 2- 21/2 hours.
Great service. Service center was clean. Joseph in sales was great to work with.we would recommend Mazda of Claremont.
Super fast service, super great deal and customer service,! thank you Manny, Charlie and Wonder Woman!
great service 5 stars !!!!!
Very responsive and helpful. Emmanuel Rojas was very helpful to me was but he was not listed in sales.
Our experience in Mazda Claremont was second to none. The staff were extremely nice, especially our salesman, Joseph Juarez, and they made the car buying process as painless as possible. They were very straightforward about the price of the vehicle, and displayed everything openly and honestly. They also were very accommodating when I wanted to return to inspect the vehicle the day after driving it to ensure that I got a good look at the vehicle. The car was washed, and inspected by their own staff prior to my looking at it. They were clear and communicative, and made it ...
VERY GOOD SERVICE, I BUY MY NEXT CAR FROM Joseph. Arash did very good job he deserves to get bones.
Roy, George and Amy is great! They are friendly and are very personable. I especially appreciate Juan (Juanito) in Parts. He is very knowledgeable and is very down to earth. Overall a great team!
I had the pleasure of working with Joseph Juarez during my recent car-buying experience, and I must say it was a refreshing change. Joseph was incredibly kind, not at all pushy or aggressive like many other car salesmen can be. He made the entire process easy and stress-free. I appreciated his professionalism and willingness to answer all of my questions. If you're looking for a car salesperson who prioritizes your comfort and needs, I highly recommend Joseph Juarez.
Very clean, organized and well run. The service reps were very professional. I thought the video of the underside of my car was outstanding.
Good customer service; listens and acts on customer’s concerns. Given the abnormal situation I had with my car a day prior I was pleasantly surprised to be accommodated the next day without prior appointment.
Overall, I had a positive buying experience with Simoon at Mazda of Claremont. He was transparent and helpful as we worked through negotiations. Unlike other dealerships, there's an effort to simplify the process and remove added fees/mark-ups from the beginning of the conversation. My only critique is that I was promised one feature on the display of the Mazda CX-90 that ultimately wasn't available for my trim - discovered until signing. I wasn't expecting that.
Shopped several on line and by phone. Received several quotes. Most other dealers wanted to upsell other add ons and wanted to see the other dealers quotes. I don’t play that game, the other dealers quote is their work product. Work with me for your best deal and you earn my business. Kylon Theus, sales consultant and Charlie Lagua, General Sales Manager we’re very low key and easy to work with (treating you a honored family member). Receive the best price out the door. This dealership is way beyond five stars and customer satisfaction and service.
It was an exceptional experience. Everyone I dealt with was courteous and extremely professional. Thumbs up!
George was great, awesome customer service and took good care of me as a customer.
VERY GOOD SERVICE
Service was very good. Everyone was very professional. Waiting room was comfortable. Thank you for everything!