MAZDA Financial FAQs



Mazda of Claremont is Here to Help

At Mazda of Claremont, we want to ensure your next Mazda meets the demands of both your lifestyle and budget. That’s why we offer various convenient financing options tailored to your specific needs. Find out more about Mazda Financial Services below, and you’ll be one step closer to financing your dream vehicle in San Dimas, Rancho Cucamonga, and beyond!

MAZDA Financial Services FAQs

Mazda Financial Services is a finance brand used by Toyota Motor Credit Corporation (“TMCC”) to offer retail auto financing and leasing through participating Mazda dealers and TMCC. The trade name “Mazda Financial Services” and the Mazda and Mazda Financial Services logos are owned by Mazda Motor Corporation (“Mazda”) or its affiliates and are licensed to TMCC. Retail installment and lease accounts are owned by TMCC and Toyota Lease Trust. Mazda is solely responsible for its products and services and promotional statements about them and is not affiliated with TMCC or its affiliates.

As a financial services company, MFS works hard to protect your privacy and security. We have adopted technology and security standards widely used throughout the online banking industry. Your account information is encrypted for additional security. Please read our Privacy Policy for more information.

General Credit FAQs

Credit scores generated by the credit bureaus are often referred to as “FICO® scores,” even though each of the major credit bureaus has its own name for these scores. FICO stands for “Fair Isaac and Company” (aka Fair Isaac Corporation), the company that produces the system used by many credit bureaus to calculate your credit score. These scores range from 300 to 850—the higher, the better.

To learn more about your credit rating, visit any of the four credit bureau websites listed below or request a free annual credit report by visiting

Note: We are not affiliated with Equifax, Experian, TransUnion, Innovis, or, nor are we responsible for the content, services, or security available on these sites.

Need help? Here are some tips for rebuilding your credit.

If you believe we reported incorrect or incomplete information about you to a credit bureau, write us at:


Mazda Financial Services

P.O. Box 650022

Dallas, TX 75265

If you meet our criteria as a college graduate, you can qualify for MFS College Graduate Finance and Lease Programs, and you may not need a co-applicant. Learn more about the program and how to qualify.

Missing a payment, or paying beyond your due date, can hurt your credit score. As a credit reporter to the Credit Reporting Agencies (CRAs), we are required, per the Fair Credit Reporting Act, to report your pay history accurately. If your payment is more than 30 days beyond your due date, we may report this to the CRAs, meaning the late payment could appear on your credit reports. A CRA generally can report the most negative information for seven years.

Payment history reported to the CRAs becomes part of your overall credit report. The CRAs use your credit history to develop a credit score. Your credit score is then used by creditors to make decisions surrounding whether to extend your credit. Even one late payment may have negative consequences for your credit score.

Account Details FAQs

MFS accounts are automatically linked after the new account is activated.

For questions about your account, please contact our Customer Service Center at 866-693-2332.

To change the name on your account, please contact our Customer Service Center at 866-693-2332.

To change your address, follow these steps:

  1. Log in to your account
  2. Select “My Information” from the navigation
  3. Select “Edit”

For lease accounts, changes to your garaging address may result in a tax increase or decrease on your account. For more information on the tax impact of changing your garaging address, please contact your local Department of Motor Vehicles (DMV). For assistance locating the DMV for your state, visit

Follow these steps to view your transaction history:

  1. Log in to your account
  2. Select “Payment History” from the navigation

Billing Details FAQs

We will send you a monthly invoice. You can opt to go paperless and view your statement(s) online when it’s convenient for you. Click here to understand your billing statement and how to access it online.

You may log in to your account to view your monthly billing statement by accessing “Accounts” and “Statements.” If you have difficulty accessing your billing statement online, please call us at 866-693-2332. 

Pay Online is a flexible and convenient electronic payment method that allows you to schedule a one-time or recurring payment on our website.

No! Pay Online is a free service for all of our customers. However, we recommend contacting your bank about any fees they might impose for transferring electronic funds.

You can make payments from your checking account and certain types of savings accounts from financial institutions that conduct business using U.S. currency. To add your bank account information, have your financial institution’s routing and bank account number handy.

Lease Return FAQs

Your options are simple. You can:

  1. Turn in your vehicle and purchase or lease a new Mazda*
  2. Purchase the vehicle you’re currently driving
  3. Return your vehicle to your Mazda dealership**

*Options are available on approved credit through your dealer and Mazda Financial Services. Not all applicants will qualify. Additional options are available. See your dealer for details.

**Your originating Dealer is required to process the vehicle return. Most Mazda Dealers will process a return even if they did not originate the lease, but we recommend contacting them to confirm and schedule a turn-in appointment.

Learn more here.

Leading up to the lease end, you’ll receive various communications from MFS about your options and things you need to do. Be on the lookout for information from us through, your billing statement, email, and/or phone calls.

This date is when your lease agreement ends, and your vehicle should be returned to a Mazda dealer (unless you choose the option to purchase your leased vehicle).

The vehicle must be returned to an authorized Mazda Dealer. Your originating Dealer is required to process the vehicle return. Most Mazda Dealers, while not required, will process a return, even if they did not originate the lease, but we recommend contacting them to confirm and schedule a turn-in appointment.​

If you’ve moved since you began your lease, use our easy dealer locator to find a participating dealer near you. We recommend contacting the dealer to schedule your lease turn-in appointment approximately 30 days before your lease maturity date.

Yes, just call your dealer 30 days before your lease maturity date to schedule your lease turn-in appointment.

Yes, and this is one people forget. If you’ve returned your vehicle, please cancel any automated payments you may have set up through or your bank.


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Mazda of Claremont 34.081664159060665, -117.72686569260172.